Accessibility
Everyone is welcome at Newcastle Museum. Find out about accessibility features to help you get the most out of your visit to Newcastle Museum.
Accessible Services
Our Museum is wheelchair and mobility scooter friendly. The Museum is on a single floor and all entrances and galleries are fully accessible. We work hard to make sure everyone can enjoy our exhibitions and programs.
Access Aids
You can borrow:
- Wheelchairs
- Fidget tools
- Magnifying sheets
- Eardefenders
Please book ahead by contacting us.
Assistance Animals
Guide dogs and accredited assistance animals are welcome. They must wear their official jacket during your visit.
Companion Cards
Entry is free for Companion Card holders visiting as a carer.
Hearing Loop
A Univox SmartLoop system is installed at the information desk to help visitors with hearing aids or cochlear implants.
Quiet Times
The Museum is usually quiet in the late afternoon on weekdays during school terms. School holidays and rainy days can be busy.
We also offer Quiet Hour sessions for visitors who prefer a low-sensory experience. Check our Exhibitions & Events page for dates.
Toilets
Wheelchair-accessible toilets are on the ground floor in the Newcastle Story and Supernova exhibition areas.
A Lift and Change facility with an adjustable-height change table and ceiling hoist is near the McIntyre Theatrette. See the Museum map (PDF) for details.
Wheelchair Access
All exhibition spaces are wheelchair and mobility aid accessible.
Disability Inclusion Action Plan
Learn how Newcastle is creating an inclusive community. Download the Disability Inclusion Action Plan 2022-2026 (PDF).
